FAQs
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Do I need to bring a passport?
No, you don’t need your passport.
What kind of clothing should i wear?
Guests can wear seasonal clothing, according to their preferences. We suggest carrying jackets for cooler months, especially for evening safari experiences, as the desert can get cold. Closed shoes are recommended for all desert experiences. For Abu Dhabi Sightseeing Tours, guests are requested to follow local customs regarding dress code while visiting the Sheikh Zayed Grand Mosque. Women must wear long, loose clothing with full sleeves, to ensure that their arms, legs, and head are fully covered. Please carry a scarf to cover your head. Men must not reveal any skin above their knees and their shoulders should be covered.
Can I bring luggage on the tours?
We suggest not bringing luggage on the tours, especially if you have opted for an experience with dune-bashing involved.
However, if you have a special requirement, reach out to our team and we will find a suitable alternative.
What is the safety aspect of these adventure-related activities?
Trawey’s desert experience guides are qualified and have over 7 years of experience in the deserts of UAE. However, some activities are not recommended for infants, pregnant women, or those with special medical conditions. Please read the tour information carefully or reach out to our team if you have any questions.
Dune bashing is a popular activity in the UAE and is completely safe. For quad-biking, we recommend guests to start slow and build confidence. Our team is always at hand to guide you.
What are suitable experiences for kids?
Kids who enjoy a memorable experience will enjoy the thrills of dune bashing, quad biking and sand boarding. Please note that some of these activities may not be suitable for infants.
For a complete cultural experience for the family, we also recommend the sightseeing tours of Dubai or Abu Dhabi.
How long is the camel ride and photo opportunity?
The camel ride is 5 minutes long.
How long is the quad bike ride?
The quad-bike ride is 30 minutes long.
What does quad biking in the open desert involve?
Quad-biking in the open desert involves following your guide through the desert by a powerful 400 CC quad bike. It’s a really fun and adventurous experience.
What is dune bashing and how long does it last?
Dune-bashing is a thrilling off-road adventure sport involving driving over sand dunes in a 4×4 vehicle. It typically lasts 30 minutes.
Is pick up and drop off included?
Yes, we provide pick-up and drop-off from most hotels in Dubai city limits.
Can you drop us to a different location than the pick up point?
By default, we offer pick-up and drop-off to the same point. Typically, this is the hotel or accommodation where you are staying.
However, we can also offer a different drop-off point after your tour is completed. There may be additional charges of approximately 50 AED, depending on the final location.
What is your cancellation policy?
Cancellations must be made at least 24 hours prior to a tour for a full refund. To cancel your tour, please use our Conact Form with details of your booking.
What kind of meals do you offer?
Some of our evening tours offer BBQ dinner as a part of the experience. We offer both vegetarian and non-vegetarian options. If you have food allergies or dietary preferences, please contact us ahead of time for more details. Our team will try their best to accommodate your needs.
Do you offer custom tours?
Yes, we can offer customised desert activities and sightseeing experiences in and around Dubai and Abu Dhabi. Please contact us via our form or Whatsapp.